
Cathy
Communications Manager
Cathy is the Communications Manager and Client Care Representative at the practice, ensuring the smooth daily operations of the CCR team. With over 50 years in veterinary medicine, her extensive experience spans roles from kennels to management, reflecting her deep knowledge and commitment to animal care. Cathy is Fear Free Certified, emphasizing her dedication to reducing fear, anxiety, and stress in pets. While supporting her husband during his 20 year active duty career and raising her sons, she worked at various clinics across the country and abroad, including Japan, Texas and California. Her responsibilities include overseeing CCR operations, staff training, client communication, and managing office protocols. Cathy has successfully managed transitions of multiple veterinary practices and implemented client education programs that improved satisfaction and pet care outcomes.
Cathy’s philosophy centers around client education, pet behavior, nutrition, and puppy training and socialization. Outside of work, she enjoys Flyball, disc, and lure coursing with her dog, and is involved with a local rescue, helping pet parents with behavior and training challenges. Her lifelong passion for animals began with her first dog at age two and has included various pets like dogs, cats, horses, farm animals, and pocket pets. Currently, Cathy has one dog, Maverick, and two older cats, Clover and Ethel. Committed to the practice’s mission of exceptional care, Cathy invites clients to experience the dedication and expertise she brings to the practice.